T-Mobile crushes the competition for the fourth time in a row in one key aspect

T-Mobile is known for a lot of things, from its aggressive publicity stunts coordinated by a very eccentric CEO to unrivaled perks and benefits offered on both a regular basis and as part of a weekly loyalty-rewarding program, but if there’s one aspect of its business that the “Un-carrier” takes especially great pride in, that’s customer care.

Of course, unlike the theoretical combined value of freebies and discounts, unlimited plan rates, or download speeds, it’s hard to correctly and objectively assess a wireless service provider’s customer support performance. But that’s where …

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