Samsung’s screw ups are negatively affecting some Galaxy S10 buyers

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Based on a large number of complaints on Reddit and Twitter (via Android Police) it appears that Samsung is having problems properly keeping track of the phones being sent in as trades toward the purchase of a Samsung Galaxy S10. Several consumers who sent in handsets that meet Sammy’s requirements for a valid trade are being told that the phone they sent in does not qualify. To qualify for a deal, a phone sent to Samsung must turn on, hold a charge and not power off unexpectedly. The screen must function perfectly without any dead spots, and the phone must exhibit the normal signs of wear …

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