Has your experience at the Apple Stores worsened indeed?

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Apple has been expanding its retail presence like crazy in the past few years as its iPhone, iPad and Mac sales exploded. There are now 500+ Apple Stores, and tens of thousands of employees that work in retail for Apple.

The change of strategy, however, has been to build the Apple Stores as a branding vehicle – they are in some of the world’s poshest …

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